RETURN OF GOODS

When returning goods, please fill in the form "EN-Return-Sheet".

Kontakt:
Romana Přibáňová
E-mail: r.pribanova-shop-team.cz
Tel: + 420 602213549
L-SHOP-TEAM Česko s.r.o., Strojírenská 259, Praha 5

Without this form, please do not return any goods.
Without this form goods cannot be returned, or it will take considerably longer.
Please attach the corresponding bill of delivery/invoice.

Download the form here:

Download (PDF EN-Return-Sheet) To open this pdf, you’ll need Adobe Reader, available to download for free here.

The reason for returning goods is a mistake by the supplier:
After receiving the goods, we will process the complaint and you will receive a credit note for the invoice.

The reason for returning goods isn’t because of a mistake by the supplier:
Please send the goods to us, if the original delivery wasn’t more than 4 weeks ago with a filled form.
In this case you will receive a credit note for the goods lowered by 25 %. Transport cost not included.

You cannot return goods in these cases:
  • - Unpacked shirts and blouses
  • - Underwear and socks
  • - Foils (L-Flex, L-Flock, Stahls)
  • - Refined products (print, embroidery etc.)
  • - Brook Taverner without original packing including hangers
  • - Yarn
The above goods can be returned only in the case of hidden defects, which weren’t found before being sent.
 

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